SHIPPING POLICY

We deliver to all major pin codes across cities in India! You can confirm if we deliver to your area by entering your pin code on any product page. We deliver orders within the timeframe specified for a given pin code. Delivery timelines are measured in working days which exclude Sundays and public holidays. In case of delays, we will ensure that you are duly informed.

Process of delivery:

  • Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
  • After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
  • Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

Process of Packaging:

We package our products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.

We pride ourselves on the quality of our packaging.

Tracking of Order:

  • Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
  • You can track the status of your package 24 hours after your order is dispatched from our warehouse.
  • Following are some our trusted courier partners:

Courier partner Details:

Delhivery Private Limited

A-29 (Back Part), Mohan Cooperative Industrial Estate, New Delhi-110044

Shipping Cost:

Free shipping is available on standard delivery orders worth Rs 500 or more. In case the order value is less than Rs 500, a shipping charge of Rs 30 will be levied.

Payment Mode:

Credit Card (Mastercard/Visa/Rupay), Debit Card (Mastercard/Visa/Rupay), Net Banking, UPI, Wallets, COD services.

Returns Due To Non-Availability Of Customer:

To ensure that your order is delivered in a timely manner, we request you to provide complete details of the shipping address including flat number, building number, street name, locality and nearest landmark. Please provide the correct pin code and contact number to ensure swift delivery.

In the event that product(s) are returned due to the non-availability of a customer, we will cancel the order and process the refund as per our Refunds Policy, but shipping charges will levied by the customer.

If you would still like to receive the product(s), we request you to place the order again.

Other Costs:

The prices and charges mentioned in the website at the time of placing the order are final. You don't have to pay any other taxes or surcharges to courier companies, other than what is advised to you at the time of placing the order.

Contact Us:

In case you wish to report a violation of the terms of use or this policy or if you have any questions or require assistance, please contact: Email:support@nutrinormwellness.com.